Refund & Return Policy | Saintiny Apparel

Our Commitment to You

We want you to love your Saintiny Apparel gear! Since all of our products are made-to-order (printed just for you), our return policy works a little differently than traditional retail.

🔄 Returns & Exchanges

We accept returns and exchanges for:

• Damaged or defective items
• Wrong item received
• Print quality issues

We cannot accept returns for:

• Change of mind
• Incorrect size ordered (please check our size charts!)
• Color looks different than expected on your screen

💰 Refunds

For defective/damaged items:

• Full refund OR free replacement (your choice!)
• No need to return the damaged item in most cases
• Just send us a photo of the issue

Processing time: 5-7 business days

📋 How to Request a Return or Refund

Step 1: 📧 Email:us at Support@SaintinyApparel.com

Step 2: Include:

• Your order number
• Photos of the issue
• Description of the problem

Step 3: We'll respond within 24-48 hours

❓ Questions?

📍 Mailing Address:

Saintiny Apparel 

30131 Bulverde Ln Unit 373

 Bulverde, TX 78163‑9997

Call us:  1+ 210-652-2246

Last updated: March 2026